ZKYS Technical Supports and After-sales Services
Teleservice
ZKYS promises to provide the customers with lifelong telephone and network
technology support services for 7 x 24 hours to maximize customer satisfaction.
Field Service
Engineers arrive at customer’s site to provide installation guidance, operation debugging,
maintenance, troubleshooting, technical upgrading and other services.
Depot Repair Service
the customer can send the faulty product to the maintenance department by logistics for maintenance
Replacement Service in Guarantee Period
in case of failure due to quality problems of the product itself, ZKYS unconditionally provides
free repairs or replacement of corresponding parts and components within one year.
Standby UAV
ZKYS provides emergency standby UAV for customers,
which can be sent to the place required by the user within 24 hours.
Technical staff will diagnose and solve your problems by telephone, e-mail or remote assistance. If the above solutions cannot solve your problem, the engineers of ZKYS will arrive at the scene to provide you with technical assistance.
