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Service Supports

UAVRS’s Technical Supports and After-sales Services
  • Teleservice

    UAVRS promises to provide the customers with lifelong telephone and network
    technology support services for 7 x 24 hours to maximize customer satisfaction.

  • Field Service

    Engineers arrive at customer’s site to provide installation guidance, operation debugging,
    maintenance, troubleshooting, technical upgrading and other services.

  • Depot Repair Service

    the customer can send the faulty product to the maintenance department by logistics for maintenance

  • Replacement Service in Guarantee Period

    in case of failure due to quality problems of the product itself, UAVRS unconditionally provides
    free repairs or replacement of corresponding parts and components within one year.

  • Standby UAV

    UAVRS provides emergency standby UAV for customers,
    which can be sent to the place required by the user within 24 hours.

Technical staff will diagnose and solve your problems by telephone, e-mail or remote assistance. If the above solutions cannot solve your problem, the engineers of UAVRS will arrive at the scene to provide you with technical assistance.
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